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Utah: 435-688-8991 | Nevada: 702-896-0031
Utah: 435-688-8991 Nevada: 702-896-0031

Audiology and Hearing Aid Services

Auditory Processing Disorders

APD evaluations are most commonly performed for school-age children, although many adults are also tested.  A person with suspected APD has normal hearing, but does not seem to hear well or understand what is heard. Hearing and understanding may be inconsistent.  Testing for APD consists of a hearing test and several tasks where words or sentences must be repeated in different listening conditions.

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Battery Sales

We keep a supply of batteries for you to purchase in our office. Stop in routinely for fresh batteries. Make sure to check the batteries in your hearing devices often and make sure there is no dirt, wax or debris interfering with the batteries performance. Batteries that are properly charged will make a noise (a squeal) when cupped in your hand or after it has been inserted in your ear, when you cup your hand over the hearing aid it will also make a noise.

  • Size 10 (yellow)
  • Size 312 (brown
  • Size 13 (orange)
  • Size 675 (blue)

Cell Phone Accessories

Custom earmolds for cell phone headrests, Bluetooth compatible device, hands-free and more.

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Balance & Dizziness Assessment

A balance disorder is a condition that makes you feel unsteady or dizzy, as if you are moving, spinning, or floating, even though you are standing still or lying down. They can be caused by certain health conditions, medications, or a problem in the inner ear or brain.

A balance disorder may be caused by viral or bacterial infections in the ear, a head injury, or blood circulation disorders that affect the inner ear or brain. Many people experience problems with their sense of balance as they get older. Balance problems and dizziness also can result from taking certain medications.

Symptoms of Balance Disorder are dizziness or vertigo (a spinning sensation), falling or feeling as if you are going to fall, lightheadedness, faintness, or a floating sensation, blurred vision, confusion or disorientation. Other symptoms include nausea, vomiting, diarrhea, change in heart rate or blood pressure, fear, anxiety, or panic.

At Hearing & Balance Doctors of Utah, the first thing a doctor will do it determine if your dizziness is caused by a medical condition or medication. If it is, your doctor will treat the condition or suggest a different medication. Your doctor also may describe ways for you to handle daily activities that increase the risk of falling and injury. Your treatment will vary based on the disorder that you are diagnosed with, including working with a therapist, changing your diet, quitting smoking or medications. To reduce your risk of injury from dizziness, avoid walking in the dark.

Hearing Aid Evaluation and Selection

During a hearing aid evaluation, you will meet with a licensed professional who will discuss with you the different styles, colors, technologies, and benefits to wearing hearing aids. You may be shown different styles or have the opportunity to try different hearing aids in the office. Custom impressions may be taken of your ears, depending on the style of hearing aid chosen.

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Hearing Aid Dispensing & Fitting

At the hearing aid fitting, you will receive the hearing aids you selected.  They are programmed based on a prescription that is specific to each person’s hearing loss.  The hearing professional may make adjustments after you try the hearing aids to make sure the settings and fit are ideal for you.

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Hearing Aid Repairs

Some minor hearing aid repairs can be done in the office setting in a short period of time; others will need to be sent to the manufacturer for repair. Your hearing professional can help determine what kind of a repair is necessary if you feel your hearing aid is not working properly.

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Aural Rehabilitation

Aural rehabilitation is the process of identifying and diagnosing a problem associated with hearing loss and finding the solution for patients who have difficulty hearing. Our Doctors of Audiology will focus on your hearing loss and finding the best treatment for you. Depending upon your diagnosis, our doctors will individualize each therapy to each patients needs to help improve the hearing impairment.

Aural rehabilitation is frequently used as an integral component in the overall management of individuals with hearing loss and refers to services and procedures for facilitating adequate receptive and expressive communication in individuals with hearing differences. Aural rehabilitation is often an interdisciplinary endeavor involving physicians, audiologists and speech-language pathologists.

Hearing Protection

Noise induced hearing loss is preventable. Protecting your ears from loud noises such as heavy machinery, loud music, hunting rifles and other extraordinarily loud sounds is one of the more important precautionary things you can do to protect yourself from hearing loss or further hearing loss.

Our Doctors of Audiology recommend you wear hearing protection when around sounds louder than 85dB for a long period of time. There are different types of hearing protection such as foam earplugs, earmuffs and custom hearing protection devices.

At Hearing & Balance Doctors of Utah, we can create Custom Ear Molds for the ultimate ear protection. Each mold is designed to fit the inside frame of your ear and provide the most comfortable ear protection available.

Other ways to protect your hearing include turning down the volume when listening to the radio, TV, MP3 players or anything through ear buds or headphones, walking away from loud noises and never sticking anything (including q-tips) in your ears!

Middle Ear Assessment

A middle ear assessment will help to determine if your eardrum is moving normally. This is done with both pressure and sound.

A plug rests inside the opening of your ear canal and is pressurized to see if the eardrum can move normally back and forth. This test is called Tympanometry. If there is fluid behind the eardrum or if there is the start of an ear infection, this test may be abnormal.

Then the plug will generate a loud sound to active a muscle behind the eardrum. This test is called Acoustic Reflex. Additional testing may be needed to determine if the muscle can hold for a few seconds. This test is called Acoustic Reflex Decay.

Hearing & Balance Doctors of Utah performs middle ear assessments along with the diagnostic hearing evaluation for individuals age 5 and up. A referral may be needed from your doctor in order to bill your insurance.


Tinnitus (pronounced tin-NY-tus) is commonly described as a ringing in the ears, but it also can sound like roaring, clicking, hissing, or buzzing. It may be soft or loud, high or low pitched, and in either one or both ears.

Tinnitus is not a disease. It typically is a symptom that something is wrong in the auditory system. Something as simple as a piece of earwax blocking the ear canal can be the cause, as well as other possible health conditions, such as:

  • Noise induced hearing loss
  • Ear and sinus infections
  • Diseases of the heart or blood vessels
  • Meniere’s disease
  • Brain tumors
  • Hormonal changes in women
  • Thyroid abnormalities

Tinnitus is sometimes the first sign of hearing loss. It can be a side effect of medications or the result of working in noisy environments (construction sites, road crews, music halls, athletic events, etc.).

Even with all of these causes, some people develop tinnitus for no obvious reason.

Most of the time, tinnitus is not a sign of a serious health problem. However if the tinnitus has become significantly loud and constant, it can cause fatigue, depression, anxiety, and problems with memory and concentration.

Tinnitus does not have a cure yet, but professional treatment and management can reduce its overall frequency, intensity and duration, which helps patient’s cope with their condition.

Hearing Aids have been proven to be an effective tool for significantly reducing tinnitus by improving the patient’s hearing. In this way, a patient using a hearing aid, adjusted to carefully control outside sounds, can greatly increase the overall detection of sound in the inner ear. This type of improved or advanced

sound detection at the ear level ultimately allows for much greater stimulation to the central auditory system. This added stimulation diminishes the overall negative perception of the hearing loss to the brain (specific areas within the brain that process feelings and manage our psychological and emotional stress), which in turn can greatly reduce or eliminate the unwanted noise (tinnitus). Improved processing of sound decreases levels of stress and anxiety in the brain.

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Hearing Testing Infants/Children

Your baby should have a hearing screening within the first month of life. If hearing loss is suspected, make sure an audiologist tests your baby’s hearing by three months of age. If hearing loss is confirmed, it’s important to consider the use of hearing devices and other communication by six months of age.

Most children hear and listen from birth. They learn to talk by imitating the sounds around them and the voices of their parents and caregivers. But that’s not true for all children. In fact, about two or three out of every 1,000 children in the U.S. are born deaf or hard-of-hearing. More lose their hearing later during childhood. Many of these children may need to learn speech and language differently, so it’s important to detect deafness or hearing loss as early as possible.

At Hearing & Balance Doctors of Utah, your babies or child’s hearing will be screened using two hearing tests. In both tests, no activity is required from your child other than lying still.

Otoacoustic Emissions tests can show whether parts of the ear respond properly to sound. During this test, a sponge earphone is placed into the ear canal. The ear is stimulated with sound, and an “echo” is measured. This echo is found in everyone who hears normally. If there is no echo, it could indicate a hearing loss.

Auditory Brain Stem Response tests check how the brain stem (the part of the nerve that carries sound from the ear to the brain) and the brain respond to sound. During this test, your child wears earphones,

and electrodes are placed on the head and ears. A mild sedative may be given to help keep your child calm and quiet during the test. The nurse or doctor sends sounds through the earphones and measures the electrical activity in your child’s brain when he or she should be hearing.

Diagnostic Audiologic Evaluations

Scheduled and performed by our licensed and nationally certified Hearing Healthcare Professional are subject to professional fees. Insurance often covers these services.

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Diagnostic Hearing Evaluations

A diagnostic hearing evaluation is the first step a patient takes in determining the type of hearing loss. A hearing evaluation

By running a complete diagnostic hearing evaluation, we will know if your hearing loss is temporary or permanent. We will know where you’re experiencing hearing loss ( which part of the ear isn’t functioning properly). Through a diagnostic hearing test, we’ll also assess the movement of your eardrum, your ability to hear speech and how your hearing loss affects your speech, and we’ll know what the best route for treatment will be for your specific case. Treatment could include the use of hearing aids or it could be treated medically, depending on the cause of your hearing loss.

A full hearing will provide the most accurate diagnosis and it includes a variety of measurements to rule out any medically treatable causes of hearing loss.

The patient is seated in a large soundproof room during testing to ensure accurate test results. Using a variety of clinical tools, which may consist of pure-tone testing, speech audiometry and impedance testing, the audiologist will determine a patient’s hearing acuity.

Should a hearing loss be present, proper follow-up will be recommended by the audiologist. Hearing tests are typically scheduled as a 30-minute appointment.

There are several tests audiologists use to measure hearing and hearing loss:

  • Pure Tone Audiometry
  • Speech Audiometry
  • Auditory Brainstem Response Evaluations (ABR or BAER)
  • Transtympanic Electrocochleography (ECOG)
  • Otoacoustic Emission Testing (OAE)

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Cerumen (Wax) Removal

Cerumen, or ear wax, can be removed from the ear canal so that it does not interfere with listening or comfort, especially for individuals who wear hearing aids.

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Auditory Evoked Potentials

A brainstem auditory evoked potential (BAEP) is an evoked potential caused by an aural stimulus (a sound), usually a series of ‘clicks’. Electrodes positioned on the scalp record responses to the sounds; these are then observed as a reading on an electroencephalogram (EEG). Responses to aural stimuli originate from relay structures within the brainstem.

A doctor may recommend you go for a BAEP test if you have been experiencing changes in your hearing ability that may be due to problems with a particular nerve pathway. The changes in your hearing may not be complete hearing loss and may not be the same in both ears.

Industrial Audiology

Industrial audiology is a branch of audiology that deals with the prevention of hearing loss in industrial settings. An industrial audiologist takes careful found measurements and creates customized hearing protection program for employees that may be at risk.

At Hearing & Balance Doctors of Utah, we often contract with companies to perform hearing screenings and comprehensive hearing evaluations for company employees. We are happy to help create hearing conservation programs in order to prevent noise induced hearing loss.

Industrial Hearing Screenings

Workers in certain occupations are required to receive regular hearing tests due to the risk of hearing loss that can be caused by excessive noise in their workplace. These hearing screenings can be completed in less than 30 minutes, and comply with the standards set by OSHA.

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Custom Ear and Swim Molds

Custom ear molds are specially crafted ear pieces designed to perfectly fit the contours of a patient’s ear canal. At Hearing & Balance Doctors of Utah, a variety of ear molds can be made by our audiologists depending upon the patients needs. For example, custom ear molds can be used in the following circumstances.

In conjunction with a behind-the-ear hearing aid to ensure a tight, secure fitCustom hearing protection to prevent noise induced hearing lossHunters earplugs that allow for normal hearing but have a special value that closes in response to an impulse sound (gun shot)Musician’s earpiecesCustom earphones for use with MP3 players and audio devicesSwim molds to prevent water from getting into the ear canal (perfect for individuals with “tuber” in their ear).

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Live Speech Mapping

Live Speech Mapping is a fitting process that uses probe microphones and live real-time speech to allow the patient and their family members to immediately see and understand the benefits of hearing aids and fitting adjustments.

Evaluation and Fitting for Musician’s Ear Plugs

Musicians practice and perform in a variety of different settings. They are exposed to high levels of sound, sometimes for long periods, which may put them at risk for permanent hearing damage. Musician’s ear plugs are custom-made devices that help to limit the sound exposure from instruments, while still providing a rich musical experience for the performer or audience.

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Tympanometry is an examination used to test the condition of the middle ear and mobility of the eardrum (tympanic membrane) and the conduction bones, by creating variations of air pressure in the ear canal.

VNG – Balance Evaluations

Videonystagmography evaluates the function of the vestibular portion of the inner ear for patients who are experiencing symptoms of vertigo, unsteadiness, dizziness, and other balance disorders. Hearing evaluation tests are frequently combined with vestibular studies for the identification of inner ear disorders.