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Hearing & Balance Doctors is currently open. We are taking special measures to prevent the spread of COVID-19 including offering a curbside service for hearing aids. Please call 435-688-8991 for more information. Utah: 435-688-8991 | Nevada: 702-896-0031
Hearing & Balance Doctors is currently open. We are taking special measures to prevent the spread of COVID-19 including offering a curbside service for hearing aids. Please call 435-688-8991 for more information. Utah: 435-688-8991 | Nevada: 702-896-0031

Patient Reviews

Here at Hearing & Balance Doctors, our staff emphasizes excellence in the care we provide. From our front desk staff to our doctors of audiology, every patient can expect quality care and personalized assistance with their individual hearing needs.

Thanks to years of providing outstanding hearing healthcare to our communities, many of our patients have chosen to leave patient reviews. We appreciate every review and hope it helps you decide that we are the right hearing professionals for you. If you are excited to work with our doctors of audiology after reading through the patient testimonials, be sure to contact us and start the process back to better hearing.


“When I decided to look into hearing aids, I came to see Dr. Luekenga for his expertise to find out if I was a candidate for hearing aids. I didn’t really want hearing aids, but they all made me feel comfortable and helped me understand my own needs to be able to enjoy big groups again. I can honestly say that the whole office has made me feel like I’m their only patient. They try to make it convenient for me with appointments and maintenance cleaning. They are all so kind and friendly and most of all helpful with all my needs with my hearing aids!!!”

– Sheree G.

5-stars“I have always been very pleased with the care provided at Hearing and Balance. I so very much appreciate how kind and welcoming everyone is every time I come in. Having to get hearing aids at the age of 24 was the last thing I expected to have happen but because of Dr Whitaker and the other staff it has been much easier of a transition than it would have been had you all not been there. Thank you from the bottom of my heart.”

– Marissa H.

5-stars“I have been treated for the past four years and have successfully worn the hearing aids with which I was fitted. The quality an durability of the aids along with the superior service I have received has been exceptional. The doctors and the staff have been caring, competent, and helpful. They have changed the level of the quality of my life. I can recommend them without any reservation.”

– Gail O.

5-stars“A good service.”

– Robert J.

5-stars“The experience was the best I have ever had. This exam and continuing education regarding my hearing and the aids has been remarkable. Everyone is so friendly and helpful there.”

– Karen L.

5-stars“Dr Whitaker and his staff have been wonderful…from the very first visit I was assured that I would receive the very best care, and that is certainly true! Thankfully my hearing has been improved, and I actually look forward to my follow-up visits! The team is professional, ethical, and friendly…thank you to everybody in the office!”

– Carla S.

5-stars“Me and my wife thank you for being our friends. We feel that you are sincere and truly care. As always, Alma and Joy”

– Alma R.

5-stars“I am very pleased with the service I have received from your doctors and staff. My hearing device is excellent and I thank you for your expertise in meeting my needs.”

– Phyllis S.

5-stars“From the first moment we entered your office, I have not had an anxious feeling. Dr. Whitaker is personable, knowledgable, and professional. At 68 yrs old, having to have hearing aids was a bit disconcerting but Dr Whitaker was gracious and convinced me that now was the time to start having them. He explained what it would take to adjust. I believed him and trusted him and my experience has been probably the best there is. I’ve had a couple mechanical problems but your staff took care of me immediately. Linda is warm and friendly and a real asset to your staff as well as the professional assistants. I recommend you to anyone who suspects they have a need. My husband, Bill is totally in agreement and if he ever needs you, he’ll be there. Thanks for the opportunity to let you know how you’re appreciated”

– Ellen H.

5-stars“I had a lot of apprehension about the process of buying and wearing hearing aids. After my initial visit with Dr. J I felt very comfortable about wearing hearing aids, and understood the importance of being fit correctly. I’m glad my friend told me about him”

– Linda M.

5-stars“This is the first hearing aid I have used that allows me to hear people on the phone, even when I was at a noisy football game.”

– Alan B.

5-stars“As a golfer I’m in various listening environments that are quite challenging which involve me trying to listen in a golf cart while wind is blowing around me or trying to listen to a friend from a distance. I’ve been so impressed with the hearing aid’s ability to detect sensitive speech ques that allow me to understand what is being said, even when the wind kicks up and is all around me. I now have the ability to understand what my golf partners are saying. This has been very exciting to me.”

– Robert G.

5-stars“After trying different hearing aids, this newer technology has made me feel the most comfortable, not only with what I’m hearing but with how I look. There is nothing behind my ear and because the hearing aid is so small and open feeling, I can hardly notice it. I can now hear much better without compromising how I look.”

– Dennis C.

5-stars“I’ve worn different hearing aids before and the sound quality of this hearing aid is like switching a light on for me. The brilliant sound quality is remarkable in comparison to what I’ve had in the past. I love wearing my new hearing aids and would recommend or invite anyone to try them.”

– Frances E.

5-stars“I think you are all great! It’s nice to be able to hear again. I did not realize how bad my hearing was.”

– Bob C.

5-stars“Dr. Luekenga changed my life!

After losing most of my hearing in my left ear, I was fit with a set of hearing aids in an Ear, Nose and Throat physicians office, which I didn’t particularly enjoy wearing and really didn’t find a lot of benefit in wearing them. I felt like after seeing advancements in technology and medicine everywhere I looked, there should be some hope for me with hearing aids. I reluctantly called Dr. Luekenga’s Park City office after receiving and invitation to try the most advanced technology on the market.

At my appointment, he did the best job of making sure I knew what had caused my sudden hearing loss in my left ear. He introduced me to a âhearing systemâ that made sense for my specific needs. He helped me understand what I could expect with my hearing going forward with his specified treatment. I decided, why not give it a try?!

I am glad I did! My hearing has become excellent again and my wife enjoys talking to me. Life is better when my hearing works. He knows his stuff. I’m absolutely thrilled with how far I have come and enjoy seeing him regularly for visits. He feels like a friend.”

– Steve P.